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How to fix a black screen on your Sony Xperia SP?
Today, using a smartphone on a daily basis has become a habit in the lives of its users.
But one day, some people may see a black screen appear before their eyes without their mobile having suffered any fall or damage.
The truth is, malfunctions on your Sony Xperia SP could sometimes happen, so do not worry.
In this article, we will explain to you first, how to repair a screen by performing operations without losing your data, then how to do a factory restart, and finally how to save your data on your Sony Xperia SP using third-party applications.
Repair the black screen of your Sony Xperia SP with a simple restart
Charge your Sony Xperia SP
Your screen is black and therefore your device no longer turns on.
There can be different reasons for this problem.
First of all, first charge your Sony Xperia SP for about 20 minutes.
Then try to turn it on again.
If it works then you don't have to worry anymore.
Remove the battery from your Sony Xperia SP
If the first manipulation did not give any results, follow this tutorial. First, press the “On / Off” button on your Sony Xperia SP and see if your smartphone restarts.
If that doesn't work, then remove the battery from your Sony Xperia SP then put it back and turn your device back on. It's finish ! This could be due to a bad battery connection.
Be careful though! In some new phones on the market, the battery can no longer be removed as in old smartphones.
Repair the black screen of your Sony Xperia SP with a factory restore
Your Sony Xperia SP still does not work after performing the previous operations.
You just have to do this solution yourself: do a factory restore of your Sony Xperia SP. This will result in a complete deletion of data on your smartphone.
Therefore, we therefore recommend that you back up your data.
All the explanations for backing up your data can be found in the next section.
Start by pressing the following three buttons simultaneously: the volume up button, the "Home" button (located at the bottom center of your device) and the "On / Off" (or "Power") button. When doing this, you will see a menu titled "System recovery" appear. Once in this menu, go to "wipe data" using the volume buttons to navigate on this interface.
Then go to "factory reset" and confirm your choice by pressing the "On / Off" or "Home" buttons. After performing this operation, your Sony Xperia SP will perform a factory restore.
Let it restart and your device should work normally.
Retrieve data from your Sony Xperia SP using third-party applications
The moment your Sony Xperia SP displays a black screen and refuses to turn on, prepare for recover data on your Sony Xperia SP. We strongly recommend that you make a backup of your data in the event that you need to perform a factory restore or your device no longer works.
First of all, get your computer, go on the internet and type in the search bar "Google Play Store". You will land on the Android Play Store site as on your Sony Xperia SP. Then search for “Data Recoverer” and you will find a wide range of applications.
When installing one of these apps, the app will explain in great detail what you need to do, so don't worry.
Be careful to take a good look at all user ratings and reviews.
In addition, there are apps that are free and others that are paid, so think carefully about your choice. If in doubt, do not hesitate to contact an expert or a friend specializing in technology to help you back up the data on your Sony Xperia SP.
Consult an authorized service engineer for your Sony Xperia SP
If after all these different operations mentioned above your Sony Xperia SP still displays a black screen, we strongly advise you to go to an authorized repairer who will repair your device. You can also visit the store of your telephone company that will support your Sony Xperia SP if it is still under warranty or if you have purchased insurance.
Do not worry, this type of problem happens frequently and if a smartphone has not suffered a shock it remains repairable.
All expert teams are at your disposal if you need more information. Find all our articles on How to fix a black screen on Sony Xperia SP to help you. In case of failure, the guarantee could ultimately be of good help to you.