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Crackling or blurred mic on Motorola Moto G6 Play
It sometimes happens that the microphone is scrambled on Motorola Moto G6 Play, crackling is the cause of many frustrations.
Don't worry, this problem can usually be easily fixed. We will see here how to have a clear and audible microphone on Motorola Moto G6 Play.
Try restarting your Motorola Moto G6 Play
A simple restart of your Motorola Moto G6 Play may be the solution to this problem.
To do this, we recommend that you turn it off for at least 30 seconds, then turn it on again.
You will probably need your PIN code to do this.
Finally, to put the odds on your side, we advise you to remove and then replace the battery once your device has been turned off. You can refer to the instructions to do this.
Remove unnecessary apps
Sometimes, third-party applications can jam the signal on your microphone.
The crackling can also come from there. Indeed, some applications use a lot of resources on your Motorola Moto G6 Play for example and may prevent it from working properly.
To test whether these are applications that make your Motorola Moto G6 Play microphone sizzle, it is best to attempt a restart in the backup mode.
The instructions for your phone should help you restart in backup mode.
You can test your microphone again and see if it sizzles or the sound is scrambled.
Restart your Motorola Moto G6 Play factory
Set to factory settings.
Indeed, it may be that an application is the cause of your loss of sound quality, or even a virus on your Android system. The solution may simply be to do a factory restart on your device. You can refer to our dedicated section on restarting with factory settings.
If the previous operations do not work
Have your phone repaired by an authorized repairer. Be careful to always ask for a quote beforehand.
You should find this type of repairman in most shopping centers. We do not advise you to give your phone to a non-professional. This could further aggravate the situation on your Motorola Moto G6 Play.
Make use of the guarantee
If you bought your Motorola Moto G6 Play for less than a year then it is very likely that you have a warranty on it.
You can also ask your dealer if the warranty does not last longer.
Resell your phone on the second-hand market
Do not throw away your Motorola Moto G6 Play under the pretext that the microphone sizzles or is scrambled. The best is to make someone happy who can tinker with it and put it back in good working order. Be careful, however, to erase all your personal data.
Learn about the steps to follow to do this well.
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